Monday, 12 November 2012

Positive Driver SHC5508J

Ms Khor Shu Kim informs the following on 10/11/2012:

Hi, I am writing in to compliment a taxi driver.

On 9th November 2012, I boarded this cab with a Malay uncle who offered to give my mother and I a lift to where we were heading to. We told him that we found a lost wallet but was unable to find the correct destination after searching for so long, so the cab driver took out his map trying to find the place but there was no such address in the map (the place turned out to be a block unit in a condominium).
The cab driver dropped the Malay uncle first and after he alighted, he switched off the meter and said he'd not charge us. My mum and I were completely shocked and wanted to pay him but he obliged. We took some time before we could find the condo.
I felt that he should be complimented! My mother and I thought that despite us doing a good deed, we also met 2 nice Singaporeans!

Name of taxi driver: Wong Choong Mum, taxi plate number: SHC5508J
While it is hard to find such sensible and sincere drivers these days, we are more than happy to highlight the good alongside the bad cases. Please make this formal by sending a feedback through the LTA online feedback form as well.

Friday, 9 November 2012

Understanding Driver Newton

Ms Jessie informs the following on 08/11/2012:

Caught a cab back from the city yesterday with a lovely friendly driver to Newton road. Did not realise until it came time to pay that I only had a couple of dollars and it turned out there was no card machine. The driver thankfully let me pay just a couple of dollars but naturally I felt sad as the driver missed out on the rest of the fare. The following evening I went to catch a taxi home from the city again and of all the 25,000 cabs I managed to get the same driver. He was delighted to see me and I made sure he got the money he missed out on and a little extra. Thanks to all the lovely taxi drivers in Singapore!

In future, you could always take note of the plate number and send in a feedback note through the same LTA online feedback form so that the compliment and appreciation can be formally recorded. Such experiences of positivity from taxi drivers is painfully rare. Hopefully this will change through our collective efforts.