I hired a cab at Pasir Ris street 11 to Pasir Ris drive 6 to fetch my son from child care and then back to street 11. When taxi dropped my off at street 11 and me and my son got off we accidentally did not close the door fully. At this instance the taxi driver horned loudly several times and came out of the cab and started shouting at us. He even used vulgarities and showed us the Middle finger. As I was with my young son I did not retaliate and was fearful for our safety and quickly walked away. As we walked away his swearing and shouting became louder. I'm highly disturbed by this incident and and going to make a police report against the taxi driver by tonight.
Yes, lodging a police report is the way to go and we applaud you on your courage. When the authorities are lax in removing such elements from contact with the public, legal recourse is the best way forward. Do lodge a complaint to LTA via their online feedback portal as well, please.